What is WellSky Personal Care?

Formerly ClearCare. Web-based operating platform for non-medical agencies with scheduling, billing, EVV, and caregiver management. Powers 8 of 10 largest franchise networks. HITRUST CSF certified.

Who is WellSky Personal Care best for?

Non-Medical, Personal Care, Franchise Built for medium to enterprise agencies.

How much does WellSky Personal Care cost?

WellSky Personal Care pricing: Custom enterprise pricing. Franchise network pricing available.

What does WellSky Personal Care integrate with?

WellSky Personal Care integrates with CareAcademy, Checkr, Hireology, Tapcheck, WorldPay, Change Healthcare.

What are the main features of WellSky Personal Care?

Key features include: Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; AI Caregiver-Client Matching; Overtime Alerts.

Is WellSky Personal Care a good tool for home care agencies?

WellSky Personal Care holds a 3.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to WellSky Personal Care?

Top alternatives include Skedulo, AxisCare, Deputy, and more. Compare each side-by-side against WellSky Personal Care on Carezano to find the best fit for your home care agency.

WellSky Personal Care

Leading platform for personal care agencies, serving 4,300+ agencies and 600,000+ caregivers.

Software · Scheduling Workforce

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Quick Facts

2012
Founded: Overland Park, KS
Headquarters: 2000+

Employees

Custom

Price Range

3.8/5

Rating

G2

Service Lines

Non-Medical Home Care

Payer Types

Medicaid / WaiverPrivate PayLTC InsuranceManaged Care (MCO)

WellSky Personal Care Pros & Cons

Strengths

Massive franchise network support — proven at scale
TeamEngage retention and satisfaction tools
HITRUST CSF security certification — enterprise-grade

Considerations

Legacy UI declining since ClearCare acquisition
Support quality erosion reported by long-term users
Single-tenant multi-office not available (per AlayaCare comparison)

About WellSky Personal Care

Web-based home care software for private-duty agencies with scheduling, billing, and compliance tools.

Is WellSky Personal Care right for you?

Best fit

Multi-location franchise operators (the platform is purpose-built for franchise-network scale).
Large independent non-medical agencies (hundreds to thousands of caregivers).
Operators where security/compliance posture (HITRUST CSF, SOC 2) is a procurement gate.
Agencies prioritizing caregiver retention tooling (TeamEngage).
Buyers who value vendor longevity and a broad parent-company healthcare ecosystem.

Look elsewhere if

Small / startup non-medical agencies — implementation lift and pricing don't pencil at sub-50 caregivers.
Buyers chasing modern UX — long-term users have publicly noted UI stagnation since the ClearCare acquisition.
Operators needing single-tenant multi-office configurations (not available; called out in competitive comparisons).
Agencies prioritizing fast support response — independent reviews report support quality erosion vs. the pre-acquisition era.
Medicaid-EVV-heavy operators — HHAeXchange and category-native EVV platforms are typically a better fit.

WellSky Personal Care Features

Intake & Referrals

2 Features

Intake Workflow
Authorization Tracking
Referral Management

Scheduling

7 Features

Drag & Drop Scheduling
Open Shift Broadcasting
AI Caregiver-Client Matching

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

9 Features

Medicaid Billing
Private Pay Invoicing
LTC Insurance Billing

Workforce

9 Features

Applicant Tracking (ATS)
Onboarding Workflows
Credential / License Tracking

Communication & Mobile

8 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Reporting & Analytics

7 Features

Referral Source Tracking
Custom Report Builder
Scheduled / Auto Reports

Integrations

5 Features

Open API
Payroll Vendor Integration
Background Check Integration

Advanced

1 Features

Custom Forms Builder
Single-Tenant Multi-Office

WellSky Personal Care Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

WellSky Personal Care is enterprise-tier — pricing is custom and not low. Engagements scale with user count, modules selected (TeamEngage and other add-ons are separate), and integration scope. Multi-year contracts are typical. Renewal escalators have been a notable theme in WellSky procurement discussions; price your contract over the full term, not month one. Practical RFP questions: (1) base platform vs. TeamEngage and other add-on costs, (2) implementation/professional-services fees, (3) renewal-year price caps, (4) integration costs (Checkr, Hireology, Tapcheck, WorldPay, Change Healthcare are listed integrations).

What to expect

Setup & onboarding

Implementations are full enterprise projects — data migration (especially if leaving ClearCare-era contracts or another platform), franchise-system rollout coordination, payer/clearinghouse integrations, and staff training across scheduling, billing, and EVV. Plan for months, not weeks. WellSky offers professional services; partner integrators also work in this ecosystem.

Support & service

Long-tenured customers have publicly reported support-quality erosion since the ClearCare → WellSky transition (consistent theme in independent reviews and competitive comparisons). Mitigation: confirm dedicated CSM, response-time SLAs, and a documented escalation path in writing. Reference-check with two or three franchise or large-independent customers before signing.

Integrations

WellSky Personal Care connects with the following tools and platforms:

CareAcademy
Checkr
Hireology
Tapcheck
WorldPay
Change Healthcare

Compliance & Security

HIPAA Compliant
SOC 2 Certified
HITRUST Certified
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
State EVV Compliance
Multi-State Licensing Support
Compliance Alerts

Industries Served

Care settings and agency models WellSky Personal Care sells into.

Recent changes

2019WellSky acquired ClearCare; product subsequently rebranded to WellSky Personal Care.
ongoingTeamEngage caregiver-retention toolset offered as an add-on.
ongoingContinued expansion of WellSky parent-company suite (separate products for Home Health, Hospice, etc.).

Frequently Asked Questions

What is WellSky Personal Care?: Formerly ClearCare. Web-based operating platform for non-medical agencies with scheduling, billing, EVV, and caregiver management. Powers 8 of 10 largest franchise networks. HITRUST CSF certified.
Who is WellSky Personal Care best for?: Non-Medical, Personal Care, Franchise Built for medium to enterprise agencies.
How much does WellSky Personal Care cost?: WellSky Personal Care pricing: Custom enterprise pricing. Franchise network pricing available.
What does WellSky Personal Care integrate with?: WellSky Personal Care integrates with CareAcademy, Checkr, Hireology, Tapcheck, WorldPay, Change Healthcare.
What are the main features of WellSky Personal Care?: Key features include: Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; AI Caregiver-Client Matching; Overtime Alerts.
Is WellSky Personal Care a good tool for home care agencies?: WellSky Personal Care holds a 3.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to WellSky Personal Care?: Top alternatives include Skedulo, AxisCare, Deputy, and more. Compare each side-by-side against WellSky Personal Care on Carezano to find the best fit for your home care agency.

Top WellSky Personal Care Alternatives

Skedulo

Enterprise mobile workforce management with AI scheduling.

AxisCare

Enterprise-level non-medical home care scheduling and management platform.

Deputy

Workforce management platform with AI scheduling and compliance features.

myEZcare

Affordable home health and home care platform with integrated billing.

Sources & methodology

Editorial last reviewed: 2026-04-30

Existing Carezano seed data (4,000+ agencies, "8 of 10 largest" claim, founded 2012, Overland Park KS HQ, HITRUST CSF, integrations)
ClearCare → WellSky acquisition (2019) — publicly reported industry transition
wellsky.com (programmatic fetch blocked at write time; manual verification recommended for current product copy)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Eligibility Verification

Lead / CRM Tracking

Overtime Alerts

Multi-Location Support

Recurring Schedule Templates

Shift Swap / Self-Scheduling

Route Optimization

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

Managed Care / MCO Billing

Prior Authorization Tracking

Credit Card / ACH Processing

Next-Day Funding

Bulk Invoice Processing

Payroll Calculation

Medicare Billing (837)

VA Billing

ERA/EOB Processing (835)

Denial Management

Batch Billing

In-App Training / LMS

Caregiver Satisfaction Survey

Recognition / Rewards

Mileage Tracking

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Family Portal

Client Portal

Real-Time Visit Updates

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App

KPI Dashboard

Financial Reports

Utilization Reports

BI / Executive Dashboard

Star Rating Tracking

Benchmark Comparisons

Client 360° Intelligence

Training Platform Integration

CRM / Marketing Built-in

QuickBooks Integration

Clearinghouse Integration

EHR/Hospital Interoperability

Pharmacy / ePrescribing

Drag-and-Drop Integrations