Formerly SmartCare. Features AI Ally assistant, proactive caregiver analytics, satisfaction scoring, and mobile-first design. Known for exceptional customer satisfaction (4.8/5 CS) and caregiver engagement tools. Rebranded 2024.

Who is Aaniie best for?

Non-Medical, Personal Care Built for small to large agencies.

How much does Aaniie cost?

Aaniie pricing: Custom pricing. Demo required.

What does Aaniie integrate with?

Aaniie integrates with CareAcademy, background check providers, payroll.

What are the main features of Aaniie?

Key features include: Referral Management; Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; AI Caregiver-Client Matching.

Is Aaniie a good tool for home care agencies?

Aaniie holds a 4.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to Aaniie?

Top alternatives include Connecteam, AxisCare, AdaCare, and more. Compare each side-by-side against Aaniie on Carezano to find the best fit for your home care agency.

Aaniie

AI-powered home care platform with proactive analytics and Ally AI assistant.

Software · Scheduling Workforce

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Quick Facts

2016
Founded: Eau Claire, WI
Headquarters: 50-200
Employees: Custom
Price Range: 4.8/5

Rating

G2

Service Lines

Non-Medical Home CarePrivate Duty Nursing

Payer Types

Medicaid / WaiverPrivate PayLTC Insurance

Aaniie Pros & Cons

Strengths

AI Ally assistant for documentation and scheduling
Highest CS rating among mid-size platforms (4.8/5)
Proactive caregiver retention analytics

Considerations

Smaller platform — fewer third-party integrations
Limited Medicare/clinical features
Brand recognition still building after rebrand from SmartCare

About Aaniie

All-in-one home care software with scheduling, billing, payroll, CRM, and caregiver retention tools.

Is Aaniie right for you?

Best fit

Mid-size non-medical home care agencies (single-site to multi-location).
Operators who run BOTH home care and childcare — a rare combo Aaniie explicitly supports.
Agencies that want embedded payments and payroll without third-party integration overhead.
Buyers prioritizing customer-success reputation and a strong user community over the largest feature catalog.
Tech-forward small/mid agencies wanting AI-assistant features (Ally) without enterprise-tier pricing.

Look elsewhere if

Medicare-FFS / home health agencies — Aaniie's clinical stack is light vs. AlayaCare, MatrixCare, or Axxess.
Multi-state Medicaid operators with complex EVV/payer rules in non-supported states — verify state EVV coverage before committing.
Enterprise operators with thousands of caregivers — Aaniie is mid-market by design, ceiling effects appear at scale.
Agencies with deep third-party integration needs — the integration ecosystem is smaller than enterprise peers.

Aaniie Features

Intake & Referrals

3 Features

Referral Management
Intake Workflow
Authorization Tracking

Scheduling

7 Features

Drag & Drop Scheduling
Open Shift Broadcasting
AI Caregiver-Client Matching

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

8 Features

Medicaid Billing
Private Pay Invoicing
LTC Insurance Billing

Workforce

10 Features

Applicant Tracking (ATS)
Onboarding Workflows
Credential / License Tracking

Communication & Mobile

8 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Reporting & Analytics

8 Features

Referral Source Tracking
Custom Report Builder
Scheduled / Auto Reports

Integrations

5 Features

Open API
Payroll Vendor Integration
Background Check Integration

AI & Innovation

4 Features

AI Scheduling / Matching
Predictive Analytics
AI Chatbot / Assistant

Advanced

2 Features

Single-Tenant Multi-Office
Custom Forms Builder

Aaniie Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

Aaniie does not publish pricing — engagements are custom-quoted, typical of mid-market home-care SaaS (per-user or per-caregiver fees). Embedded payments and payroll are likely separately priced or carry processing margins. Practical questions to put in your RFP: (1) is base scheduling/EVV bundled or modular, (2) what is the payment-processing rate on Aaniie Payments, (3) is Ally (AI) bundled or premium, (4) what does data migration from your current platform actually cost, (5) what does year-2 pricing look like (renewal escalators are common in this segment).

What to expect

Setup & onboarding

Mid-market platforms typically onboard in weeks rather than months. Aaniie publicly emphasizes its implementation team and customer success focus. Confirm: migration support from your current platform (especially leaving WellSky/ClearCare/AxisCare), training format (live, recorded, on-site), parallel-run period, and how go-live cutover is handled across scheduling, billing, and EVV.

Support & service

Aaniie publicly claims 96% support happiness and 98% customer satisfaction (self-reported on aaniie.com). Independent reviews generally echo a strong support reputation, and the annual Aaniie Innovator event suggests an unusually engaged customer community for a platform of this size. As always, validate by talking to two or three reference customers in your service line and state.

Integrations

Aaniie connects with the following tools and platforms:

CareAcademy
background check providers
payroll

Compliance & Security

HIPAA Compliant
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
Medication Tracking
Incident Reporting
State EVV Compliance
Multi-State Licensing Support
Compliance Alerts

Industries Served

Care settings and agency models Aaniie sells into.

Recent changes

2024Rebranded from SmartCare to Aaniie.
2024-2025Launched Ally AI assistant across the suite.
2026-05Aaniie Innovator 2026 customer symposium scheduled May 4–6 in Eau Claire, WI.

Frequently Asked Questions

What is Aaniie?: Formerly SmartCare. Features AI Ally assistant, proactive caregiver analytics, satisfaction scoring, and mobile-first design. Known for exceptional customer satisfaction (4.8/5 CS) and caregiver engagement tools. Rebranded 2024.
Who is Aaniie best for?: Non-Medical, Personal Care Built for small to large agencies.
How much does Aaniie cost?: Aaniie pricing: Custom pricing. Demo required.
What does Aaniie integrate with?: Aaniie integrates with CareAcademy, background check providers, payroll.
What are the main features of Aaniie?: Key features include: Referral Management; Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; AI Caregiver-Client Matching.
Is Aaniie a good tool for home care agencies?: Aaniie holds a 4.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to Aaniie?: Top alternatives include Connecteam, AxisCare, AdaCare, and more. Compare each side-by-side against Aaniie on Carezano to find the best fit for your home care agency.

Top Aaniie Alternatives

Connecteam

All-in-one workforce management app with free tier for small teams.

AxisCare

Enterprise-level non-medical home care scheduling and management platform.

AdaCare

Affordable scheduling software with legendary customer support.

Deputy

Workforce management platform with AI scheduling and compliance features.

Sources & methodology

Editorial last reviewed: 2026-04-30

Aaniie homepage — positioning, products (Aaniie Care, Aaniie Kids, Payments, Payroll), Ally AI, Innovator 2026 event, vendor-claimed CSAT metrics
Existing Carezano seed data (rebrand-from-SmartCare, founded year, HQ, features)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Eligibility Verification

Lead / CRM Tracking

Overtime Alerts

Multi-Location Support

Recurring Schedule Templates

Shift Swap / Self-Scheduling

Route Optimization

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

Prior Authorization Tracking

Credit Card / ACH Processing

Next-Day Funding

Bulk Invoice Processing

Payroll Calculation

Medicare Billing (837)

VA Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Batch Billing

In-App Training / LMS

Caregiver Satisfaction Survey

Recognition / Rewards

Mileage Tracking

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Family Portal

Client Portal

Real-Time Visit Updates

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App

KPI Dashboard

Financial Reports

Utilization Reports

BI / Executive Dashboard

Client 360° Intelligence

Star Rating Tracking

Benchmark Comparisons

Training Platform Integration

CRM / Marketing Built-in

QuickBooks Integration

Clearinghouse Integration

EHR/Hospital Interoperability

Pharmacy / ePrescribing

Drag-and-Drop Integrations

AI Form Auto-Fill

AI Documentation / Scribe

Ambient Listening / Transcription

Hospitalization Risk Prediction