Which is better, AxisCare or Careswitch?

The right choice between AxisCare and Careswitch depends on your agency size, payer mix, and which features matter most. Compare pricing, features, and best-for profiles in the table on this page to identify which fits your operations better, then request demos from both before signing.

AxisCare vs Careswitch for Home Care Agencies

Q: How much do AxisCare and Careswitch cost?

AxisCare: Custom — based on agency size and client count. Add-ons for EVV states, premium support. Careswitch: Core agency management software is free with no per-seat fee. Paid add-ons include embedded payroll processing and premium team chat. The premium tier uses revenue-based pricing — scaled to the agency's revenue rather than a flat per-seat cost. Expect a custom quote at the upgrade point.

Side-by-side comparison of AxisCare and Careswitch. Pricing, features, integrations, and best-fit profile pulled from each vendor's listing.

AxisCare

4.6

Enterprise-level non-medical home care scheduling and management platform.

Price: Custom (tiered)
Best for: Small to Enterprise
Use case: Non-Medical, Medicaid, VA

View full AxisCare profile

Careswitch

4.9

AI-powered, freemium home care platform built for non-medical agencies.

Price: Freemium core; revenue-based pricing on premium tier
Best for: Startup to small agencies (under ~50 caregivers); Careswitch leadership openly recommends enterprise platforms for complex multi-state, multi-payer operators.
Use case: Non-medical, private-pay home care startups and small agencies that want modern software with a free entry point and don't need Medicare FFS billing or wide-state Medicaid EVV.

View full Careswitch profile

	AxisCare	Careswitch
Overview
Category	software	software
Founded	2013	2019
Headquarters	Waco, TX	New York, NY
Company size	100-200	20-50
Target agency size	Small to Enterprise	Startup to small agencies (under ~50 caregivers); Careswitch leadership openly recommends enterprise platforms for complex multi-state, multi-payer operators.
Pricing
Pricing	Custom — based on agency size and client count. Add-ons for EVV states, premium support.	Core agency management software is free with no per-seat fee. Paid add-ons include embedded payroll processing and premium team chat. The premium tier uses revenue-based pricing — scaled to the agency's revenue rather than a flat per-seat cost. Expect a custom quote at the upgrade point.
Ratings
G2 rating	4.6	4.9
Capterra rating	4.6	5.0
Intake & Referrals
Referral Management
Intake Workflow
Authorization Tracking
Lead / CRM Tracking
Scheduling
Drag & Drop Scheduling
Open Shift Broadcasting
AI Caregiver-Client Matching
Overtime Alerts
Multi-Location Support
Recurring Schedule Templates
Shift Swap / Self-Scheduling
Clinical
Aide Care Notes / ADLs
Care Plans (Non-Medical)
Medication Management
Incident Reporting
EVV
GPS-Based EVV
Offline EVV Support
State Aggregator Integrations
EVV Exception Management
Billing
Medicaid Billing
VA Billing
Private Pay Invoicing
LTC Insurance Billing
Managed Care / MCO Billing
Prior Authorization Tracking
Credit Card / ACH Processing
Batch Billing
Payroll Calculation
Workforce
Onboarding Workflows
Credential / License Tracking
Caregiver Satisfaction Survey
Mileage Tracking
Communication
In-App Messaging / Chat
Mobile App (Caregiver)
Family Portal
Client Portal
Real-Time Visit Updates
Client Satisfaction Surveys
Emergency Contact Mgmt
Reporting
Referral Source Tracking
Custom Report Builder
KPI Dashboard
Financial Reports
Utilization Reports
BI / Executive Dashboard
AI
AI Scheduling / Matching
AI Chatbot / Assistant
Other features
AI Form Auto-Fill
Background Check Integration
Bulk Invoice Processing
CRM / Marketing Built-in
Caregiver Pay Transparency
Clearinghouse Integration
Custom Forms Builder
Next-Day Funding
Offline Mobile Access
Open API
Payroll Vendor Integration
QuickBooks Integration
Scheduled / Auto Reports
Single-Tenant Multi-Office
Training Platform Integration
Integrations
Integrations	QuickBooks, CareAcademy, Apploi, Activated Insights, Rockerbox	Growing integration ecosystem

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AxisCare

Careswitch

Overview