Overview Category software software Founded 2014 2007 Headquarters Montreal, Canada Dallas, TX Company size 500-1000 500-1000 Target agency size Medium to Enterprise Small to Enterprise Pricing Pricing Custom pricing. Multiple tiers. Premium features (Layla, Connector) additional. Tiered pricing. Starting ~$149/mo for home care. Enterprise custom. Ratings G2 rating 4.2 4.0 Capterra rating 4.1 3.9 Intake & Referrals Referral Management Intake Workflow Eligibility Verification Authorization Tracking Lead / CRM Tracking Scheduling Drag & Drop Scheduling Open Shift Broadcasting AI Caregiver-Client Matching Overtime Alerts Multi-Location Support Recurring Schedule Templates Route Optimization Shift Swap / Self-Scheduling Clinical OASIS-E2 Documentation Plan of Care (485) Skilled Nursing Visit Notes Therapy Notes (PT/OT/ST) Aide Care Notes / ADLs Care Plans (Non-Medical) Physician Orders / eSig Medication Management Wound Care Documentation Incident Reporting ICD-10 Coding Clinical Decision Support EVV GPS-Based EVV Telephony EVV Offline EVV Support State Aggregator Integrations EVV Exception Management Billing Medicare Billing (837) Medicaid Billing Private Pay Invoicing LTC Insurance Billing Managed Care / MCO Billing ERA/EOB Processing (835) Denial Management Prior Authorization Tracking Credit Card / ACH Processing Payroll Calculation Workforce Applicant Tracking (ATS) Onboarding Workflows Credential / License Tracking In-App Training / LMS Mileage Tracking Communication In-App Messaging / Chat Mobile App (Caregiver) Family Portal Client Portal Real-Time Visit Updates Client Satisfaction Surveys Emergency Contact Mgmt Reporting Referral Source Tracking Custom Report Builder KPI Dashboard Financial Reports Utilization Reports BI / Executive Dashboard AI AI Documentation / Scribe AI Scheduling / Matching Predictive Analytics AI Chatbot / Assistant Other features AI Form Auto-Fill Benchmark Comparisons Bulk Invoice Processing CRM / Marketing Built-in Caregiver Retention Dashboard Clearinghouse Integration Client 360° Intelligence Custom Forms Builder Drag-and-Drop Integrations EHR/Hospital Interoperability Employee Satisfaction Scoring Hospitalization Risk Prediction Offline Mobile Access Open API Payroll Vendor Integration Scheduled / Auto Reports Single-Tenant Multi-Office Star Rating Tracking Training Platform Integration Vital Signs Tracking White-Label Mobile App eMAR (Med Admin Records) Integrations Integrations Open API + drag-and-drop Connector, Option Care Health, Nurse Next Door, Home Instead, BAYADA QuickBooks, CareAcademy, DocuSign, background check providers 