Web-based system for home health, hospice, and non-medical agencies. Covers clinical documentation, billing, scheduling, OASIS, and revenue cycle. AI documentation assistance. OASIS consulting services available.

Who is Axxess best for?

Home Health, Hospice, Non-Medical Built for small to enterprise agencies.

How much does Axxess cost?

Axxess pricing: Tiered pricing. Starting ~$149/mo for home care. Enterprise custom.

What does Axxess integrate with?

Axxess integrates with QuickBooks, CareAcademy, DocuSign, background check providers.

What are the main features of Axxess?

Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Lead / CRM Tracking; Drag & Drop Scheduling.

Is Axxess a good tool for home care agencies?

Axxess holds a 4/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to Axxess?

Top alternatives include Therap, Axxess Hospice, Billiyo, and more. Compare each side-by-side against Axxess on Carezano to find the best fit for your home care agency.

Axxess

Full-service home health, hospice, and home care platform with OASIS consulting.

Software · All In One

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Quick Facts

2007
Founded: Dallas, TX
Headquarters: 500-1000
Employees: Custom
Price Range: 4/5

Rating

G2

Service Lines

Non-Medical Home CareHome Health (Medicare)HospicePrivate Duty Nursing

Payer Types

Medicare FFSMedicare AdvantageMedicaid / WaiverPrivate PayLTC InsuranceManaged Care (MCO)

Axxess Pros & Cons

Strengths

Comprehensive clinical documentation and OASIS support
Wide feature set across all service lines
AI documentation assistance reducing clinician burden

Considerations

Customer support slow — common complaint
Billing complexity and frequent disruptive updates
Learning curve steep for smaller agencies

About Axxess

Cloud-based home health technology platform powering 7,000+ organizations with clinical and operational tools.

Is Axxess right for you?

Best fit

Mid-market and enterprise home health, hospice, and palliative agencies — Axxess's clinical and OASIS depth is a strength.
Multi-service-line operators that want home health + hospice + palliative + non-medical on one platform.
Agencies needing serious revenue cycle management — Axxess sells RCM services on top of the software.
Operators interested in AI-assisted documentation that's baked in vs. retrofitted.
Multi-state agencies with high claim volume — the platform is built for that load.

Look elsewhere if

Very small non-medical-only agencies — the platform is feature-dense and the learning curve is real.
Operators who weight customer-support quality highly — slow support is a consistent complaint in independent reviews.
Agencies that want a stable, change-rare platform — Axxess ships frequent updates that some users find disruptive.
Buyers who need a published price — pricing is custom-quoted only.

Axxess Features

Intake & Referrals

5 Features

Referral Management
Intake Workflow
Eligibility Verification

Scheduling

5 Features

Drag & Drop Scheduling
Open Shift Broadcasting
Overtime Alerts

Clinical

14 Features

OASIS-E2 Documentation
Plan of Care (485)
Skilled Nursing Visit Notes

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

11 Features

Medicare Billing (837)
Medicaid Billing
Private Pay Invoicing

Workforce

3 Features

Onboarding Workflows
Credential / License Tracking
In-App Training / LMS

Communication & Mobile

7 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Reporting & Analytics

8 Features

Referral Source Tracking
Custom Report Builder
Scheduled / Auto Reports

Integrations

5 Features

Open API
Payroll Vendor Integration
Training Platform Integration

AI & Innovation

4 Features

AI Documentation / Scribe
Predictive Analytics
Hospitalization Risk Prediction

Advanced

2 Features

Single-Tenant Multi-Office
Custom Forms Builder

Axxess Pricing

Starting ~$149/mo for home care

Real talk on pricing

Axxess does not publish pricing. Engagements are custom-quoted by service line, user count, and module mix (the platform is modular: Home Health, Hospice, Home Care, RCM services, CAHPS, etc. are distinct line items). Multi-year contracts are typical at this tier. Practical RFP questions: (1) which modules are bundled vs. add-on, (2) what does Axxess RCM charge as a percentage of collections, (3) is Axxess intelligence (AI) included in base or premium, (4) what are year-2/year-3 renewal escalators, (5) what are the implementation fees and timeline.

What to expect

Setup & onboarding

Axxess implementations are full projects, not swap-and-go. Expect data migration, payer credentialing handoffs, integration setup (QuickBooks, CareAcademy, DocuSign, background-check providers are common), staff training, and parallel-run periods. The platform's breadth helps — fewer third-party integrations to wire — but increases training scope. Axxess's annual AGILE conference (May 4–6, 2026, Dallas) is a tell that they invest in customer enablement.

Support & service

Independent reviews consistently flag customer support responsiveness as a weak point — slow response times and ticket churn are the most common complaints. Frequent product updates are also occasionally cited as disruptive. Mitigation: confirm dedicated CSM/account manager in your contract, response-time SLAs, and a clear escalation path. Reference-check with two or three customers in your service line before signing.

Integrations

Axxess connects with the following tools and platforms:

QuickBooks
CareAcademy
DocuSign
background check providers

Compliance & Security

HIPAA Compliant
SOC 2 Certified
HITRUST Certified
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
HHCAHPS Support
QAPI Tools
Medication Tracking
Wound Care Documentation
Incident Reporting
State EVV Compliance
Multi-State Licensing Support
Accreditation Support (CHAP/ACHC/JC)
Compliance Alerts

Industries Served

Care settings and agency models Axxess sells into.

Recent changes

recentAcquired Complia Health — compliahealth.com 301-redirects to axxess.com/sccl-login at write time, indicating the Complia (formerly Suncoast Solution) hospice product line has been integrated into Axxess.
2024-2025Expanded "Axxess intelligence" — AI capabilities integrated platform-wide for documentation and decision support.
2024-2025Axxess Exchange launched/expanded as the data-interoperability layer, powered by Kno2.
2026Received Care at Home Partner Award from the National Alliance for Care at Home.
2026-05AGILE 2026 customer conference (May 4–6, Dallas).

Frequently Asked Questions

What is Axxess?: Web-based system for home health, hospice, and non-medical agencies. Covers clinical documentation, billing, scheduling, OASIS, and revenue cycle. AI documentation assistance. OASIS consulting services available.
Who is Axxess best for?: Home Health, Hospice, Non-Medical Built for small to enterprise agencies.
How much does Axxess cost?: Axxess pricing: Tiered pricing. Starting ~$149/mo for home care. Enterprise custom.
What does Axxess integrate with?: Axxess integrates with QuickBooks, CareAcademy, DocuSign, background check providers.
What are the main features of Axxess?: Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Lead / CRM Tracking; Drag & Drop Scheduling.
Is Axxess a good tool for home care agencies?: Axxess holds a 4/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to Axxess?: Top alternatives include Therap, Axxess Hospice, Billiyo, and more. Compare each side-by-side against Axxess on Carezano to find the best fit for your home care agency.

Top Axxess Alternatives

Therap

Gold-standard documentation platform for IDD/DD waiver services.

Axxess Hospice

Cloud-based hospice EMR — IDG workflow, hospice-specific billing, and CoP compliance from the Axxess platform family

Billiyo

Affordable ($99/mo) home health platform for startups and small agencies.

StoriiCare

Activity tracking and family engagement platform for care settings.

Sources & methodology

Editorial last reviewed: 2026-04-30

Axxess homepage — positioning, scale claims (9,000+ orgs, 800K+ users, $37B+ claims), product lines, AI/Axxess intelligence, AGILE 2026
Existing Carezano seed data (founded 2007, Dallas HQ, integrations, pros/cons, certifications)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Authorization Tracking

Lead / CRM Tracking

Multi-Location Support

Recurring Schedule Templates

AI Caregiver-Client Matching

Route Optimization

Shift Swap / Self-Scheduling

Therapy Notes (PT/OT/ST)

Aide Care Notes / ADLs

Care Plans (Non-Medical)

Physician Orders / eSig

Medication Management

Wound Care Documentation

Incident Reporting

ICD-10 Coding

Clinical Decision Support

eMAR (Med Admin Records)

Vital Signs Tracking

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

LTC Insurance Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Prior Authorization Tracking

Credit Card / ACH Processing

Bulk Invoice Processing

Payroll Calculation

VA Billing

Next-Day Funding

Batch Billing

Applicant Tracking (ATS)

Caregiver Satisfaction Survey

Recognition / Rewards

Mileage Tracking

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Family Portal

Client Portal

Real-Time Visit Updates

Emergency Contact Mgmt

Client Satisfaction Surveys

White-Label Mobile App

KPI Dashboard

Financial Reports

Utilization Reports

Star Rating Tracking

BI / Executive Dashboard

Benchmark Comparisons

Client 360° Intelligence

Clearinghouse Integration

EHR/Hospital Interoperability

QuickBooks Integration

Background Check Integration

CRM / Marketing Built-in

Pharmacy / ePrescribing

Drag-and-Drop Integrations

AI Form Auto-Fill

AI Scheduling / Matching

AI Chatbot / Assistant

Ambient Listening / Transcription