What is Thornberry NDoc?

One of the longest-running home health EMRs. Comprehensive clinical documentation, OASIS, billing, and compliance. Now part of QS/1 (Netsmart). Stable and reliable for agencies valuing proven technology over cutting-edge features.

Who is Thornberry NDoc best for?

Home Health, Hospice Built for small to large agencies.

What does Thornberry NDoc integrate with?

Thornberry NDoc integrates with Clearinghouses, billing systems.

What are the main features of Thornberry NDoc?

Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Drag & Drop Scheduling; Overtime Alerts.

Is Thornberry NDoc a good tool for home care agencies?

Thornberry NDoc holds a 4.2/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to Thornberry NDoc?

Top alternatives include Alora Home Health Software, eRSP, QS/1 (RedSail Technologies), and more. Compare each side-by-side against Thornberry NDoc on Carezano to find the best fit for your home care agency.

Thornberry NDoc

Clinical EMR for home health and hospice agencies since 1988.

Software · All In One

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Quick Facts

1988
Founded: Brentwood, TN
Headquarters: 50-100
Employees: Custom
Price Range: 4.2/5

Rating

G2

Service Lines

Home Health (Medicare)Hospice

Payer Types

Medicare FFSMedicare AdvantageMedicaid / WaiverPrivate PayLTC InsuranceManaged Care (MCO)

Thornberry NDoc Pros & Cons

Strengths

Proven stability — 36+ years serving home health
Comprehensive clinical documentation and OASIS
Dedicated support from long-tenured team

Considerations

Older interface — not modernized
Limited modern features (no AI, no mobile-first)
Smaller company — less R&D investment than large competitors

About Thornberry NDoc

Point-of-care home health and hospice documentation platform with offline mobile capabilities.

Is Thornberry NDoc right for you?

Best fit

Home health and hospice agencies that prioritize vendor longevity and independence over aggressive AI roadmaps.
Operators looking for a clinically-led EMR with a 25+ year track record.
Buyers comfortable with conservative iteration cadence in exchange for stability.
Agencies where the vendor relationship matters as much as the feature set — independent-vendor positioning typically means closer customer access.

Look elsewhere if

Buyers prioritizing aggressive AI/automation roadmaps — Axxess, KanTime, AlayaCare are investing more visibly here.
Multi-service-line operators wanting one platform across hospice + home health + private duty + pediatric — KanTime is built for this.
Buyers concerned by basic web-operations signals (the homepage SSL cert was expired at write time — a meaningful proxy for product investment cadence).
Operators wanting deep enterprise installed-base reference logos at the largest scale — Axxess and HCHB carry more.

Thornberry NDoc Features

Intake & Referrals

4 Features

Referral Management
Intake Workflow
Eligibility Verification

Scheduling

4 Features

Drag & Drop Scheduling
Overtime Alerts
Multi-Location Support

Clinical

11 Features

OASIS-E2 Documentation
Plan of Care (485)
Skilled Nursing Visit Notes

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

9 Features

Medicare Billing (837)
Medicaid Billing
Private Pay Invoicing

Workforce

3 Features

Onboarding Workflows
Credential / License Tracking
Mileage Tracking

Communication & Mobile

3 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Thornberry NDoc Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

Thornberry NDoc does not publish pricing. Independent-vendor pricing in this segment is typically more negotiable than PE-backed peers — long-tenured vendors with stable customer bases sometimes price favorably to retain logos. Practical RFP questions: (1) what is the per-user or per-active-clinician rate, (2) is OASIS scrubbing bundled or separately licensed, (3) what does data migration from your current EMR cost, (4) what are renewal terms — independent vendors often have lower escalators than PE-backed alternatives, (5) what does the home-health vs. hospice configuration look like.

What to expect

Setup & onboarding

Long-tenured EMRs typically have well-established implementation playbooks. Plan for: data migration from your current EMR, payer credentialing, OASIS workflow training (home health), IDT alignment (hospice), staff training, and parallel-run periods. The independent-vendor model means more direct vendor access during onboarding than with enterprise PE-backed peers.

Support & service

Independent-vendor positioning typically means closer customer relationships and accessible support. Confirm in-contract: response-time SLAs, escalation paths, on-call availability for clinical questions. Reference-check with current customers — vendor longevity (25+ years) means there should be a deep customer base to talk to.

Integrations

Thornberry NDoc connects with the following tools and platforms:

Clearinghouses
billing systems

Compliance & Security

HIPAA Compliant
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
HHCAHPS Support
QAPI Tools
Medication Tracking
Wound Care Documentation
Incident Reporting
State EVV Compliance
Multi-State Licensing Support
Accreditation Support (CHAP/ACHC/JC)
Compliance Alerts

Industries Served

Care settings and agency models Thornberry NDoc sells into.

Recent changes

platform-wide25+ years of continuous home health / hospice EMR focus.
operationsthornberry.com returned an expired SSL certificate at write time (2026-05-01) — flag for diligence on product-investment posture.

Frequently Asked Questions

What is Thornberry NDoc?: One of the longest-running home health EMRs. Comprehensive clinical documentation, OASIS, billing, and compliance. Now part of QS/1 (Netsmart). Stable and reliable for agencies valuing proven technology over cutting-edge features.
Who is Thornberry NDoc best for?: Home Health, Hospice Built for small to large agencies.
How much does Thornberry NDoc cost?: Thornberry NDoc pricing: Custom pricing.
What does Thornberry NDoc integrate with?: Thornberry NDoc integrates with Clearinghouses, billing systems.
What are the main features of Thornberry NDoc?: Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Drag & Drop Scheduling; Overtime Alerts.
Is Thornberry NDoc a good tool for home care agencies?: Thornberry NDoc holds a 4.2/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to Thornberry NDoc?: Top alternatives include Alora Home Health Software, eRSP, QS/1 (RedSail Technologies), and more. Compare each side-by-side against Thornberry NDoc on Carezano to find the best fit for your home care agency.

Top Thornberry NDoc Alternatives

Alora Home Health Software

All-in-one platform for home health, hospice, and non-medical with all-payer billing.

e

eRSP

Cloud-based home care software by Kaleida Systems serving 1,500+ agencies since 1999.

QS/1 (RedSail Technologies)

Home health and hospice EMR within the QS/1/Netsmart ecosystem.

H

HHAeXchange

Medicaid EVV + agency management + MCO billing — the dominant Medicaid-focused homecare platform

Sources & methodology

Editorial last reviewed: 2026-05-01

thornberry.com — programmatic fetch failed at write time due to expired SSL certificate; recommend manual verification of current product copy and roadmap before publishing externally
Thornberry Ltd public industry record — Lancaster, PA-based, family-owned independent EMR vendor (publicly reported)
Existing Carezano seed data (42 features, 4.2 rating)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Authorization Tracking

Lead / CRM Tracking

Recurring Schedule Templates

Open Shift Broadcasting

AI Caregiver-Client Matching

Route Optimization

Shift Swap / Self-Scheduling

Therapy Notes (PT/OT/ST)

Aide Care Notes / ADLs

Care Plans (Non-Medical)

Physician Orders / eSig

Medication Management

Wound Care Documentation

Incident Reporting

ICD-10 Coding

Clinical Decision Support

eMAR (Med Admin Records)

Vital Signs Tracking

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

LTC Insurance Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Prior Authorization Tracking

Batch Billing

VA Billing

Credit Card / ACH Processing

Next-Day Funding

Bulk Invoice Processing

Payroll Calculation

Applicant Tracking (ATS)

In-App Training / LMS

Caregiver Satisfaction Survey

Recognition / Rewards

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Family Portal

Client Portal

Real-Time Visit Updates

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App