What is myUnity Home Care & Hospice?

Enterprise platform by Netsmart covering home health, hospice, IDD, and behavioral health. Formerly DeVero. Deep interoperability with Netsmart ecosystem. Pharmacy/ePrescribing integration. Built for large multi-service organizations.

Who is myUnity Home Care & Hospice best for?

Home Health, Hospice, IDD, Behavioral Built for large to enterprise agencies.

How much does myUnity Home Care & Hospice cost?

myUnity Home Care & Hospice pricing: Custom enterprise pricing. Multi-year contracts typical.

What does myUnity Home Care & Hospice integrate with?

myUnity Home Care & Hospice integrates with Netsmart CareFabric, Netsmart Tellus, pharmacy systems, HIEs.

What are the main features of myUnity Home Care & Hospice?

Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting.

Is myUnity Home Care & Hospice a good tool for home care agencies?

myUnity Home Care & Hospice holds a 3.5/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to myUnity Home Care & Hospice?

Top alternatives include Homecare Homebase (HCHB), Pariox, Alora Home Health Software, and more. Compare each side-by-side against myUnity Home Care & Hospice on Carezano to find the best fit for your home care agency.

myUnity Home Care & Hospice

Enterprise post-acute platform with behavioral health integration by Netsmart.

Software · All In One

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Quick Facts

2008
Founded: Overland Park, KS
Headquarters: 2000+

Employees

Custom

Price Range

3.5/5

Rating

G2

Service Lines

Non-Medical Home CareHome Health (Medicare)HospicePrivate Duty NursingBehavioral Health

Payer Types

Medicare FFSMedicare AdvantageMedicaid / WaiverPrivate PayLTC InsuranceManaged Care (MCO)

myUnity Home Care & Hospice Pros & Cons

Strengths

Multi-service breadth — HH + hospice + IDD + behavioral health
Netsmart ecosystem interoperability
ePrescribing and pharmacy integration
Part of the Netsmart parent suite — cross-product bundling potential for multi-service-line operators.
PE-backed (GI Partners + TPG) — parent-company stability and long product roadmap.
Strongest in adjacent specialty markets (behavioral health, IDD, HCBS) which can matter for diversified operators.

Considerations

Complex and expensive — enterprise-only
Long implementation timeline (12+ months)
Support quality inconsistent (3.2/5)
Live vendor site fetches returned errors at write time — reduced ability to capture current product copy.
Iterates conservatively at enterprise EHR cadence — not a fast-moving challenger.
Less name recognition in pure home health/hospice compared to Axxess, HCHB, AlayaCare, MatrixCare, KanTime.

About myUnity Home Care & Hospice

Cloud-based clinical point-of-care EHR by Netsmart for home health, hospice, and private duty.

Is myUnity Home Care & Hospice right for you?

Best fit

Mid-market and enterprise home health and hospice agencies that already have Netsmart in adjacent service lines (behavioral health, IDD, HCBS).
Multi-service-line operators where the Netsmart parent-company suite (post-acute + behavioral health) makes a unified contract attractive.
Agencies with significant IDD/HCBS lines of business — Netsmart's strength here is meaningful.
Operators valuing PE-backed parent stability and a long product roadmap.

Look elsewhere if

Non-medical home care agencies — myUnity is Medicare-clinical-focused; AxisCare/AlayaCare/Careswitch fit better.
Buyers wanting fast-iterating modern UX — Netsmart iterates conservatively at enterprise EHR cadence.
Operators that prefer specialty pure-plays over consolidated multi-product suites — Mumms (hospice), HCHB (home health), Axxess Hospice are tighter alternatives.
Small / startup agencies — enterprise EHR pricing and implementation lift don't pencil at small scale.

myUnity Home Care & Hospice Features

Intake & Referrals

4 Features

Referral Management
Intake Workflow
Eligibility Verification

Scheduling

5 Features

Drag & Drop Scheduling
Open Shift Broadcasting
Overtime Alerts

Clinical

12 Features

OASIS-E2 Documentation
Plan of Care (485)
Skilled Nursing Visit Notes

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

9 Features

Medicare Billing (837)
Medicaid Billing
Private Pay Invoicing

Workforce

3 Features

Onboarding Workflows
Credential / License Tracking
Mileage Tracking

Communication & Mobile

3 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Integrations

3 Features

Open API
Payroll Vendor Integration
Clearinghouse Integration

myUnity Home Care & Hospice Pricing

Custom Pricing

Contact Vendor

Contract

Multi-year contracts typical

Real talk on pricing

Netsmart does not publish pricing for myUnity. Engagements are custom-quoted by user count, modules, and bundle scope (myUnity standalone vs. bundled with Netsmart's broader post-acute or behavioral-health suite). Multi-year enterprise contracts are typical. Practical RFP questions: (1) which myUnity modules are bundled vs. add-on, (2) what does cross-product bundling save you if you also use Netsmart for behavioral health/IDD, (3) implementation timeline + professional-services fee, (4) renewal-year escalators, (5) what was the consolidation roadmap from your legacy product (Devero, etc.) into the current myUnity codebase.

What to expect

Setup & onboarding

myUnity implementations are full enterprise EHR projects. Plan for multi-quarter timelines, data migration from legacy Netsmart products (or third-party EHRs), payer credentialing, OASIS workflow training (for home health), IDT workflow alignment (for hospice), and clinician adoption work.

Support & service

Netsmart's broad product portfolio means support quality varies by which product/customer-tier you're in. Confirm in writing: dedicated CSM, response-time SLAs, escalation paths, and which Netsmart support team owns your account. Reference-check with current myUnity (not legacy Devero) customers in your specific service line.

Integrations

myUnity Home Care & Hospice connects with the following tools and platforms:

Netsmart CareFabric
Netsmart Tellus
pharmacy systems
HIEs

Compliance & Security

HIPAA Compliant
SOC 2 Certified
HITRUST Certified
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
HHCAHPS Support
QAPI Tools
Medication Tracking
Wound Care Documentation
Incident Reporting
State EVV Compliance
Multi-State Licensing Support
Accreditation Support (CHAP/ACHC/JC)
Compliance Alerts

Industries Served

Care settings and agency models myUnity Home Care & Hospice sells into.

Recent changes

consolidationNetsmart consolidated legacy home-based-care products (including Devero) into the unified myUnity brand.
parent-companyNetsmart is private-equity backed (GI Partners + TPG, publicly reported).

Frequently Asked Questions

What is myUnity Home Care & Hospice?: Enterprise platform by Netsmart covering home health, hospice, IDD, and behavioral health. Formerly DeVero. Deep interoperability with Netsmart ecosystem. Pharmacy/ePrescribing integration. Built for large multi-service organizations.
Who is myUnity Home Care & Hospice best for?: Home Health, Hospice, IDD, Behavioral Built for large to enterprise agencies.
How much does myUnity Home Care & Hospice cost?: myUnity Home Care & Hospice pricing: Custom enterprise pricing. Multi-year contracts typical.
What does myUnity Home Care & Hospice integrate with?: myUnity Home Care & Hospice integrates with Netsmart CareFabric, Netsmart Tellus, pharmacy systems, HIEs.
What are the main features of myUnity Home Care & Hospice?: Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting.
Is myUnity Home Care & Hospice a good tool for home care agencies?: myUnity Home Care & Hospice holds a 3.5/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to myUnity Home Care & Hospice?: Top alternatives include Homecare Homebase (HCHB), Pariox, Alora Home Health Software, and more. Compare each side-by-side against myUnity Home Care & Hospice on Carezano to find the best fit for your home care agency.

Top myUnity Home Care & Hospice Alternatives

Homecare Homebase (HCHB)

Algorithm-driven scheduling and clinical documentation for large home health and hospice agencies.

P

Pariox

Home health referral and intake management platform.

Alora Home Health Software

All-in-one platform for home health, hospice, and non-medical with all-payer billing.

e

eRSP

Cloud-based home care software by Kaleida Systems serving 1,500+ agencies since 1999.

Sources & methodology

Editorial last reviewed: 2026-04-30

Netsmart industry record — myUnity is the consolidated home health/hospice brand; Devero was one of the legacy lineages.
GI Partners + TPG ownership of Netsmart — publicly reported industry record.
netsmart.com / netsmartcloud.com / netsmarttechnologies.com — programmatic fetches timed out or refused at write time; recommend manual verification of current product copy before publishing externally.

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Authorization Tracking

Lead / CRM Tracking

Multi-Location Support

Recurring Schedule Templates

AI Caregiver-Client Matching

Route Optimization

Shift Swap / Self-Scheduling

Therapy Notes (PT/OT/ST)

Aide Care Notes / ADLs

Care Plans (Non-Medical)

Physician Orders / eSig

Medication Management

Wound Care Documentation

Incident Reporting

ICD-10 Coding

Clinical Decision Support

eMAR (Med Admin Records)

Vital Signs Tracking

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

LTC Insurance Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Prior Authorization Tracking

Batch Billing

VA Billing

Credit Card / ACH Processing

Next-Day Funding

Bulk Invoice Processing

Payroll Calculation

Applicant Tracking (ATS)

In-App Training / LMS

Caregiver Satisfaction Survey

Recognition / Rewards

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Family Portal

Client Portal

Real-Time Visit Updates

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App

QuickBooks Integration

Background Check Integration

Training Platform Integration

CRM / Marketing Built-in

EHR/Hospital Interoperability

Pharmacy / ePrescribing

Drag-and-Drop Integrations