Algorithm-driven scheduling and clinical documentation for large home health and hospice agencies.
Software · All In One
G2
Leading home health and hospice EMR with clinical documentation, scheduling, revenue cycle, and predictive analytics used by 300,000+ users.
Comprehensive feature list for this software, including capabilities in clinical documentation, billing, and workforce management.
HCHB does not publish pricing. Engagements are custom-quoted and bundle structures matter: Platform vs. Platform + Services (RCM, coding, help desk) vs. Platform + Services + Intelligence carry materially different price tags. Multi-year contracts are typical at this tier. Practical RFP questions: (1) which HCHB bundles are quoted vs. which are add-ons, (2) what does HCHB Revenue Cycle Services charge as a percentage of collections, (3) what does the implementation timeline + professional-services fee look like, (4) what are renewal-year escalators and contract-end pricing protections.
HCHB implementations are full enterprise projects — typically multiple quarters from kickoff to stabilization. Expect data migration from legacy systems, payer credentialing handoffs, clinical workflow redesign, deep clinician training (the platform rewards investment), parallel-running periods, and ongoing optimization post-go-live. The annual Users Conference is part of the customer-enablement model — most large customers send teams.
HCHB's reputation is a clinically-led, white-glove enterprise vendor at the customer-success layer. Support quality scales with bundle: customers buying HCHB Services (which includes help-desk staffing) get a different experience than platform-only customers. Confirm in-contract: dedicated CSM, response-time SLAs, escalation paths, and which support tier you're paying for.
Homecare Homebase (HCHB) connects with the following tools and platforms:
Care settings and agency models Homecare Homebase (HCHB) sells into.
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Editorial last reviewed: 2026-04-30
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