EHR software solutions built for home- and long-term-care providers (ResMed-owned).
Software · All In One
Enterprise EHR for home- and long-term-care providers — spans skilled nursing, senior living, home health, hospice, palliative, and private duty. Owned by ResMed.
Multi-year enterprise contracts are typical
MatrixCare does not publish pricing. Pricing is custom-quoted by care setting, user count, modules, and bundled services (clinical EHR, RCM, analytics, etc.). Multi-year enterprise contracts are typical. Practical RFP questions: (1) which care-setting modules are included vs. separately licensed, (2) is MatrixCare RCM bundled or a separate service contract, (3) what is the implementation timeline and professional-services fee structure, (4) what are renewal-year escalators, (5) what does the integration with ResMed-side products (CPAP/BiPAP data, etc.) actually deliver.
Implementations are large enterprise projects, typically multi-quarter and sometimes multi-year for full-continuum deployments. Expect data migration from legacy EHRs (PointClickCare, Epic, etc. depending on setting), payer/clearinghouse integrations, multi-setting workflow alignment, and significant staff training. Operators have usually had a dedicated internal program manager from kickoff through stabilization.
Public independent reviews on MatrixCare are mixed and tend to vary by care setting (skilled nursing, senior living, home health, hospice, etc.). Enterprise customers with dedicated account teams and SLAs report better experiences than mid-market customers on standard support tiers. Reference-check within your specific care setting and state before signing — MatrixCare's breadth means experiences are not interchangeable across the suite.
Care settings and agency models MatrixCare sells into.
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Editorial last reviewed: 2026-04-30
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