Long-established home health and hospice EMR. Clinical documentation, OASIS, billing, and compliance. Multi-state operations support. One of the original home health software companies.

Who is HealthWare best for?

Home Health, Hospice Built for small to large agencies.

What does HealthWare integrate with?

HealthWare integrates with Clearinghouses.

What are the main features of HealthWare?

Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Lead / CRM Tracking; Drag & Drop Scheduling.

Is HealthWare a good tool for home care agencies?

HealthWare holds a 3.5/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to HealthWare?

Top alternatives include Alora Home Health Software, eRSP, QS/1 (RedSail Technologies), and more. Compare each side-by-side against HealthWare on Carezano to find the best fit for your home care agency.

HealthWare

Home health and hospice platform with clinical documentation since 1984.

Software · All In One

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Quick Facts

1984
Founded: Pensacola, FL
Headquarters: 50-100
Employees: Custom
Price Range: 3.5/5

Rating

G2

Service Lines

Home Health (Medicare)Hospice

Payer Types

Medicare FFSMedicare AdvantageMedicaid / WaiverPrivate PayLTC Insurance

HealthWare Pros & Cons

Strengths

40-year track record — proven stability
Multi-state operations support
Comprehensive clinical documentation

Considerations

Dated interface
Limited modern features
Smaller company

About HealthWare

Home health software with clinical documentation, scheduling, and billing capabilities.

Is HealthWare right for you?

Best fit

Multi-service-line agencies running home health + hospice + personal care + private duty on one platform.
Operators that prioritize vendor longevity and independence over aggressive AI roadmaps.
Buyers wanting deeply modular, named-product flexibility rather than a tightly bundled all-in-one.
Agencies leaving rollup-platform churn (Axxess, MatrixCare, WellSky, KanTime have all been doing acquisitions) for a stable independent vendor.

Look elsewhere if

Buyers prioritizing aggressive AI/automation roadmaps — HealthWare's homepage doesn't lead with AI features the way Axxess/KanTime/AlayaCare do.
Operators wanting a modern minimal-feature UX — granular module structure adds setup time.
Buyers who want PE-backed parent-company stability over independent-vendor flexibility — HealthWare is family-owned-style, not VC/PE-rolled-up.
Agencies needing a published per-user price — pricing is custom-quoted.

HealthWare Features

Intake & Referrals

5 Features

Referral Management
Intake Workflow
Eligibility Verification

Scheduling

4 Features

Drag & Drop Scheduling
Overtime Alerts
Multi-Location Support

Clinical

12 Features

OASIS-E2 Documentation
Plan of Care (485)
Skilled Nursing Visit Notes

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

9 Features

Medicare Billing (837)
Medicaid Billing
Private Pay Invoicing

Communication & Mobile

5 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Reporting & Analytics

7 Features

Referral Source Tracking
Custom Report Builder
Scheduled / Auto Reports

HealthWare Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

HealthWare does not publish pricing. Independent-vendor pricing in this segment is typically more negotiable than PE-backed peers — long-tenured vendors with stable customer bases sometimes price favorably to retain logos. Practical RFP questions: (1) which named modules are bundled vs. line-itemed (the breadth — Virtual Chart, InTouch, CareLink, OnTrak, etc. — is a benefit but also a pricing axis), (2) what does data migration cost, (3) what are renewal terms — independent vendors often have lower escalators, (4) what does the home-health vs. hospice configuration cost differential look like.

What to expect

Setup & onboarding

Long-tenured EMRs typically have well-established implementation playbooks. Plan for: data migration, payer credentialing, OASIS workflow training (home health), IDT alignment (hospice), staff training across all named modules, and parallel-run periods. The named-module breadth means setup is more granular than a tightly bundled all-in-one.

Support & service

Independent-vendor positioning typically means closer customer relationships and accessible support. 33+ years of continuous operation is a strong stability signal. Confirm in-contract: response-time SLAs, escalation paths, on-call availability for clinical questions. Reference-check with current customers — vendor longevity means there should be a deep customer base to talk to.

Integrations

HealthWare connects with the following tools and platforms:

Clearinghouses

Compliance & Security

HIPAA Compliant
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
HHCAHPS Support
QAPI Tools
Medication Tracking
Wound Care Documentation
Incident Reporting
State EVV Compliance
Accreditation Support (CHAP/ACHC/JC)
Compliance Alerts

Industries Served

Care settings and agency models HealthWare sells into.

Home Health (Medicare-Certified)

Recent changes

platform-wide33+ years of continuous home-based-care EHR focus.
positioningIndependent vendor — has not been acquired by a PE-backed consolidator (unlike many peers in the post-acute EMR space).

Frequently Asked Questions

What is HealthWare?: Long-established home health and hospice EMR. Clinical documentation, OASIS, billing, and compliance. Multi-state operations support. One of the original home health software companies.
Who is HealthWare best for?: Home Health, Hospice Built for small to large agencies.
How much does HealthWare cost?: HealthWare pricing: Custom pricing.
What does HealthWare integrate with?: HealthWare integrates with Clearinghouses.
What are the main features of HealthWare?: Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Lead / CRM Tracking; Drag & Drop Scheduling.
Is HealthWare a good tool for home care agencies?: HealthWare holds a 3.5/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to HealthWare?: Top alternatives include Alora Home Health Software, eRSP, QS/1 (RedSail Technologies), and more. Compare each side-by-side against HealthWare on Carezano to find the best fit for your home care agency.

Top HealthWare Alternatives

Alora Home Health Software

All-in-one platform for home health, hospice, and non-medical with all-payer billing.

e

eRSP

Cloud-based home care software by Kaleida Systems serving 1,500+ agencies since 1999.

QS/1 (RedSail Technologies)

Home health and hospice EMR within the QS/1/Netsmart ecosystem.

Thornberry NDoc

Clinical EMR for home health and hospice agencies since 1988.

Sources & methodology

Editorial last reviewed: 2026-05-01

HealthWare homepage — positioning ("One Solution. Endless Possibilities."), service-line scope (home health, hospice, personal care, private duty), full named-module list (Virtual Chart, InTouch, CareLink, Clinical Assistant, OnTrak, CallTrak, RightTrak, TeamWork, TimeTrak, etc.), 33+ years tenure
Existing Carezano seed data (50 features, 3.5 rating)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Authorization Tracking

Lead / CRM Tracking

Recurring Schedule Templates

Open Shift Broadcasting

AI Caregiver-Client Matching

Route Optimization

Shift Swap / Self-Scheduling

Therapy Notes (PT/OT/ST)

Aide Care Notes / ADLs

Care Plans (Non-Medical)

Physician Orders / eSig

Medication Management

Wound Care Documentation

Incident Reporting

ICD-10 Coding

Clinical Decision Support

eMAR (Med Admin Records)

Vital Signs Tracking

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

LTC Insurance Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Prior Authorization Tracking

Credit Card / ACH Processing

VA Billing

Next-Day Funding

Batch Billing

Bulk Invoice Processing

Payroll Calculation

Real-Time Visit Updates

Emergency Contact Mgmt

Family Portal

Client Portal

Client Satisfaction Surveys

White-Label Mobile App

KPI Dashboard

Financial Reports

Utilization Reports

Star Rating Tracking

Benchmark Comparisons

BI / Executive Dashboard

Client 360° Intelligence