Focused EVV platform offering telephony and GPS verification for Medicaid compliance. Simple, affordable, reliable. Does one thing well — EVV compliance.

Who is Caretap best for?

Medicaid EVV Built for startup to medium agencies.

How much does Caretap cost?

Caretap pricing: Affordable. Contact for pricing.

What does Caretap integrate with?

Caretap integrates with Medicaid EVV aggregators.

What are the main features of Caretap?

Key features include: Referral Management; Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; Overtime Alerts.

Is Caretap a good tool for home care agencies?

Caretap holds a 4/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to Caretap?

Top alternatives include CellTrak (acquired by HCHB), Sandata, CareBridge, and more. Compare each side-by-side against Caretap on Carezano to find the best fit for your home care agency.

Caretap

Telephony and GPS-based EVV compliance platform.

Software · Evv

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Quick Facts

2012
Founded: Newtown, CT
Headquarters: 20-50
Employees: Free tier
Price Range: 4/5

Rating

G2

Service Lines

Non-Medical Home CarePrivate Duty NursingAdult Day CareIDD / DD Waiver

Payer Types

Medicaid / WaiverPrivate Pay

Caretap Pros & Cons

Strengths

Simple and focused — does EVV compliance well
Affordable pricing
Both telephony and GPS verification options

Considerations

EVV only — no scheduling, billing, or clinical
Limited beyond compliance verification
Basic reporting

About Caretap

Home health care platform with EVV, scheduling, billing, and caregiver management tools.

Is Caretap right for you?

Best fit

HCBS waiver and I-DD operators — Caretap's service-line breadth (ARMHS, EIDBI, ABA, housing stabilization, NEMT, interpreting) covers HCBS niches that most home-care platforms don't.
Medicaid-funded agencies needing solid EVV plus billing automation without enterprise complexity.
Multi-service-line non-medical operators (mental health + home care + adult day in one platform).
Agencies leaving enterprise EVV platforms (HHAeXchange/Sandata) for a lighter-weight option in non-aggregator states.
Buyers who want predictable subscription pricing rather than custom enterprise quotes.

Look elsewhere if

Home health (Medicare) and hospice agencies — Caretap's clinical depth is light vs. Axxess, HCHB, AlayaCare, KanTime.
Operators in states where HHAeXchange or Sandata is the mandatory state EVV aggregator — verify your state's rules first.
Enterprise / multi-thousand-caregiver operators — Caretap is mid-market by design.
Buyers who want deep third-party integration ecosystems — Caretap is more self-contained.

Caretap Features

Intake & Referrals

3 Features

Referral Management
Intake Workflow
Authorization Tracking
Eligibility Verification
Lead / CRM Tracking

Scheduling

5 Features

Drag & Drop Scheduling
Open Shift Broadcasting
Overtime Alerts

EVV

6 Features

GPS-Based EVV
Telephony EVV
Biometric EVV (voice/face)

Billing & Claims

7 Features

Medicare Billing (837)
Medicaid Billing
Private Pay Invoicing

Workforce

3 Features

Onboarding Workflows
Credential / License Tracking
Mileage Tracking

Communication & Mobile

4 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Reporting & Analytics

5 Features

Custom Report Builder
Scheduled / Auto Reports
KPI Dashboard

Caretap Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

Caretap markets "no extra charges, no hidden fees" but does not publish per-caregiver rates on the homepage. Standard model in this segment is per-active-caregiver/month with annual contracts. Practical RFP questions: (1) what is the per-caregiver-month rate, (2) is EVV (telephony + GPS) included or a separate line item, (3) are state Medicaid-aggregator integrations included or per-state add-ons, (4) what does data migration cost, (5) what are contract length and renewal terms.

What to expect

Setup & onboarding

Caretap implementations are mid-market scope — typically weeks to a few months. Expect: payer credentialing for your state Medicaid programs, EVV state aggregator setup if your state requires it, caregiver mobile rollout (iOS, Android, telephony), training on scheduling/billing/clinical workflows, and a parallel-run period if migrating from another platform.

Support & service

"America's Fastest Growing" recognition is a third-party signal of momentum but not specifically of support quality. Confirm in-contract: response-time SLAs, escalation paths, and whether you get a dedicated CSM. The HCBS / waiver focus means support staff need to understand state-specific nuance — reference-check with operators in your specific state and service line.

Integrations

Caretap connects with the following tools and platforms:

Medicaid EVV aggregators

Compliance & Security

HIPAA Compliant
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
Medication Tracking
State EVV Compliance
Multi-State Licensing Support
Compliance Alerts

Industries Served

Care settings and agency models Caretap sells into.

Recent changes

milestone28,000+ caregiver users; $460M+ claims processed in last year (vendor-self-reported).
recognitionNamed one of America's Fastest Growing Private Companies.

Frequently Asked Questions

What is Caretap?: Focused EVV platform offering telephony and GPS verification for Medicaid compliance. Simple, affordable, reliable. Does one thing well — EVV compliance.
Who is Caretap best for?: Medicaid EVV Built for startup to medium agencies.
How much does Caretap cost?: Caretap pricing: Affordable. Contact for pricing.
What does Caretap integrate with?: Caretap integrates with Medicaid EVV aggregators.
What are the main features of Caretap?: Key features include: Referral Management; Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; Overtime Alerts.
Is Caretap a good tool for home care agencies?: Caretap holds a 4/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to Caretap?: Top alternatives include CellTrak (acquired by HCHB), Sandata, CareBridge, and more. Compare each side-by-side against Caretap on Carezano to find the best fit for your home care agency.

Top Caretap Alternatives

CellTrak (acquired by HCHB)

Mobile point-of-care and route optimization for home health clinicians.

Sandata

Pioneer EVV platform acquired by HHAeXchange.

CareBridge

Remote patient monitoring and EVV platform for value-based care.

M

MedFlyt

AI-powered EVV + caregiver management — NY-Medicaid-focused with strong CDPAP fit

Sources & methodology

Editorial last reviewed: 2026-04-30

Caretap homepage — positioning, service-line breadth (ARMHS, EIDBI, ABA, housing stabilization, NEMT, etc.), product modules, scale claims (28,000+ caregivers, $460M+ claims processed), "no hidden fees" positioning
Existing Carezano seed data (features, pros/cons, certifications)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Multi-Location Support

Recurring Schedule Templates

AI Caregiver-Client Matching

Route Optimization

Shift Swap / Self-Scheduling

Offline EVV Support

State Aggregator Integrations

EVV Exception Management

Managed Care / MCO Billing

Prior Authorization Tracking

Credit Card / ACH Processing

Payroll Calculation

VA Billing

LTC Insurance Billing

ERA/EOB Processing (835)

Denial Management

Next-Day Funding

Batch Billing

Bulk Invoice Processing

Applicant Tracking (ATS)

In-App Training / LMS

Caregiver Satisfaction Survey

Recognition / Rewards

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Real-Time Visit Updates

Family Portal

Client Portal

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App

Financial Reports

Utilization Reports

Referral Source Tracking

Star Rating Tracking

Benchmark Comparisons

BI / Executive Dashboard

Client 360° Intelligence