What is CareSmartz360?

Comprehensive platform with scheduling, billing, EVV, caregiver management, and AI-driven insights. White-label mobile app available. Built for scaling operations across multiple locations.

Who is CareSmartz360 best for?

Non-Medical, Home Care Built for medium to enterprise agencies.

How much does CareSmartz360 cost?

CareSmartz360 pricing: Custom — based on agency size. White-label and premium modules extra.

What does CareSmartz360 integrate with?

CareSmartz360 integrates with QuickBooks, PayChex, CareAcademy, background check providers.

What are the main features of CareSmartz360?

Key features include: Referral Management; Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; Overtime Alerts.

Is CareSmartz360 a good tool for home care agencies?

CareSmartz360 holds a 4.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to CareSmartz360?

Top alternatives include AlayaCare, WellSky Home Health, KanTime, and more. Compare each side-by-side against CareSmartz360 on Carezano to find the best fit for your home care agency.

CareSmartz360

AI-powered enterprise home care platform for large and multi-location agencies.

Software · All In One

Visit Website

Quick Facts

2017
Founded: Pittsford, NY / India
Headquarters: 200-500
Employees: $10/mo promo
Price Range

4.8/5

Rating

G2

Service Lines

Non-Medical Home CarePrivate Duty Nursing

Payer Types

Medicaid / WaiverPrivate PayLTC Insurance

CareSmartz360 Pros & Cons

Strengths

Responsive customer support consistently praised (4.8/5)
Comprehensive feature set covers all operational needs
AI-powered insights for scheduling and retention

Considerations

Learning curve for full feature adoption
No 24/7 support availability
Requires clicks through multiple screens for some workflows

About CareSmartz360

AI-powered HIPAA-compliant home care software for scheduling, EVV, billing, and multi-location management.

Is CareSmartz360 right for you?

Best fit

Mid-market non-medical home care agencies wanting an all-in-one platform with strong AI features.
Multi-state Medicaid operators — 45+ state EVV aggregator integrations is broad coverage.
Multi-location operators and franchisors — the platform explicitly serves multi-site scale.
Agencies wanting bundled training (Caregiver Training is a built-in module rather than a third-party integration).
Buyers who weight third-party recognition heavily (G2 / Gartner awards count).

Look elsewhere if

Home health (Medicare) and hospice agencies — clinical depth is light vs. AlayaCare, Axxess, HCHB, KanTime.
Buyers wanting modern minimal-feature simplicity — CareSmartz360 is feature-dense with a learning curve to match.
Very small / startup agencies on a tight budget — verify the entry tier price actually fits.
Operators that prefer best-of-breed point solutions over a single all-in-one platform.

CareSmartz360 Features

Intake & Referrals

3 Features

Referral Management
Intake Workflow
Authorization Tracking

Scheduling

6 Features

Drag & Drop Scheduling
Open Shift Broadcasting
Overtime Alerts

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

8 Features

Medicaid Billing
Private Pay Invoicing
LTC Insurance Billing

Workforce

9 Features

Applicant Tracking (ATS)
Onboarding Workflows
Credential / License Tracking

Communication & Mobile

9 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Reporting & Analytics

6 Features

Referral Source Tracking
Custom Report Builder
Scheduled / Auto Reports

Integrations

6 Features

Open API
QuickBooks Integration
Payroll Vendor Integration

AI & Innovation

3 Features

AI Documentation / Scribe
AI Chatbot / Assistant
AI Form Auto-Fill

Advanced

2 Features

Single-Tenant Multi-Office
Custom Forms Builder

CareSmartz360 Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

CareSmartz360 publishes a "/pricing/" and "Compare Plans" page but doesn't put rates on the homepage. Standard model in this segment is per-active-caregiver/month with tiered modules. Practical RFP questions: (1) which modules are bundled in each plan tier (the AI Hub, Caregiver Training, Custom Forms might be premium-tier-only), (2) what is the EVV-state-integration cost at your specific state list, (3) what does data migration from your current platform cost, (4) what are contract length and renewal escalators, (5) is the Family Portal a separate add-on or bundled.

What to expect

Setup & onboarding

Implementations for feature-dense platforms take longer than minimal-feature peers. Plan for: data migration, payer credentialing handoffs, EVV state aggregator setup, training across scheduling/billing/clinical/admin teams, and parallel-run periods. Module configuration (Custom Forms, AI Hub) adds setup time but pays back in customization fit.

Support & service

100+ G2 awards and Gartner recognition (G2 Momentum Leader Spring 2026) are meaningful third-party signals. The "Heaven Sent achieved 80% operational costs saved" customer outcome is a vendor-published case study; treat it as an example, not a guarantee. Reference-check with two or three customers in your service line, state, and payer mix.

Integrations

CareSmartz360 connects with the following tools and platforms:

QuickBooks
PayChex
CareAcademy
background check providers

Compliance & Security

HIPAA Compliant
SOC 2 Certified
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
Medication Tracking
Incident Reporting
State EVV Compliance
Multi-State Licensing Support
Compliance Alerts

Industries Served

Care settings and agency models CareSmartz360 sells into.

Recent changes

platform-wideAI Hub — AI-driven intelligence for care teams and ROI optimization.
2026-springG2 Momentum Leader (Spring 2026).
milestone1,000+ active clients; 95% client satisfaction; 100+ G2 awards; 40+ Gartner awards (vendor-self-reported).

Frequently Asked Questions

What is CareSmartz360?: Comprehensive platform with scheduling, billing, EVV, caregiver management, and AI-driven insights. White-label mobile app available. Built for scaling operations across multiple locations.
Who is CareSmartz360 best for?: Non-Medical, Home Care Built for medium to enterprise agencies.
How much does CareSmartz360 cost?: CareSmartz360 pricing: Custom — based on agency size. White-label and premium modules extra.
What does CareSmartz360 integrate with?: CareSmartz360 integrates with QuickBooks, PayChex, CareAcademy, background check providers.
What are the main features of CareSmartz360?: Key features include: Referral Management; Intake Workflow; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting; Overtime Alerts.
Is CareSmartz360 a good tool for home care agencies?: CareSmartz360 holds a 4.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to CareSmartz360?: Top alternatives include AlayaCare, WellSky Home Health, KanTime, and more. Compare each side-by-side against CareSmartz360 on Carezano to find the best fit for your home care agency.

Top CareSmartz360 Alternatives

AlayaCare

End-to-end cloud platform with AI (Layla), route optimization, and drag-and-drop integrations.

WellSky Home Health

The most widely-used home health EMR, serving 4,500+ agencies.

KanTime

Multi-service EMR for home health, hospice, pediatric, CDS, and private duty nursing.

splose

Practice management for allied health and home care from Australia.

Sources & methodology

Editorial last reviewed: 2026-05-01

CareSmartz360 homepage — positioning ("all-in-one home care software powered with AI"), customer scale (0–10 to 250+ clients), payer mix, 45+ state EVV integrations, module list, AI Hub, vendor-claimed scale and recognition
Existing Carezano seed data (features, category placement)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

Are you the owner of CareSmartz360?

Claim this listing to update your profile, respond to reviews, and capture leads from interested agencies.

Claim this listing

Eligibility Verification

Lead / CRM Tracking

Multi-Location Support

Recurring Schedule Templates

Shift Swap / Self-Scheduling

AI Caregiver-Client Matching

Route Optimization

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

Prior Authorization Tracking

Credit Card / ACH Processing

Next-Day Funding

Bulk Invoice Processing

Payroll Calculation

Medicare Billing (837)

VA Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Batch Billing

In-App Training / LMS

Caregiver Satisfaction Survey

Mileage Tracking

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Recognition / Rewards

Family Portal

Client Portal

Real-Time Visit Updates

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App

KPI Dashboard

Financial Reports

BI / Executive Dashboard

Utilization Reports

Star Rating Tracking

Benchmark Comparisons

Client 360° Intelligence

Background Check Integration

Training Platform Integration

CRM / Marketing Built-in

Clearinghouse Integration

EHR/Hospital Interoperability

Pharmacy / ePrescribing

Drag-and-Drop Integrations

AI Scheduling / Matching

Predictive Analytics

Ambient Listening / Transcription

Hospitalization Risk Prediction