What is Brightree (ResMed)?

Part of ResMed. Covers home health, hospice, and DME/HME operations. Unique integration with ResMed's respiratory and sleep therapy devices. Revenue cycle management services available.

Who is Brightree (ResMed) best for?

Home Health, Hospice, DME/HME Built for medium to enterprise agencies.

How much does Brightree (ResMed) cost?

Brightree (ResMed) pricing: Custom enterprise pricing.

What does Brightree (ResMed) integrate with?

Brightree (ResMed) integrates with ResMed devices, clearinghouses, HME supply chain.

What are the main features of Brightree (ResMed)?

Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting.

Is Brightree (ResMed) a good tool for home care agencies?

Brightree (ResMed) holds a 3.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.

What are alternatives to Brightree (ResMed)?

Top alternatives include AlayaCare, WellSky Home Health, KanTime, and more. Compare each side-by-side against Brightree (ResMed) on Carezano to find the best fit for your home care agency.

Brightree (ResMed)

Home health, hospice, and DME platform backed by ResMed's respiratory ecosystem.

Software · All In One

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Quick Facts

2002
Founded: Peachtree Corners, GA
Headquarters: 500-1000
Employees: Custom
Price Range

3.8/5

Rating

G2

Service Lines

Home Health (Medicare)Hospice

Payer Types

Medicare FFSMedicare AdvantageMedicaid / WaiverPrivate PayLTC InsuranceManaged Care (MCO)

Brightree (ResMed) Pros & Cons

Strengths

DME + home health + hospice in one platform
ResMed respiratory/sleep device integration
RCM services available as managed service

Considerations

Expensive enterprise positioning
Complex platform with dated modules
Support issues reported after acquisitions

About Brightree (ResMed)

Cloud-based post-acute care software for HME, home health, hospice, and home infusion providers.

Is Brightree (ResMed) right for you?

Best fit

HME / DME providers — Brightree's primary segment and where it has the deepest installed base.
Pharmacy operators offering home infusion or ambulatory infusion services.
Orthotics and prosthetics providers needing billing + workflow on a single platform.
Operators who want to bundle patient resupply automation with core billing.
Buyers who weight ResMed parent-company stability and longevity heavily.

Look elsewhere if

Home care agencies (non-medical, home health, hospice) — Brightree is HME-segment software; you want MatrixCare, AlayaCare, Axxess, or HCHB instead.
Operators looking for outsourced RCM as a service (rather than software they run themselves) — that's ACU-Serve's lane.
Buyers wanting modern, fast-iterating UX — Brightree iterates conservatively at the enterprise EMR tier.
Small HME operators on tight budgets — Brightree is enterprise-priced; smaller HME platforms exist.

Brightree (ResMed) Features

Intake & Referrals

4 Features

Referral Management
Intake Workflow
Eligibility Verification

Scheduling

5 Features

Drag & Drop Scheduling
Open Shift Broadcasting
Overtime Alerts

Clinical

12 Features

OASIS-E2 Documentation
Plan of Care (485)
Skilled Nursing Visit Notes

EVV

5 Features

GPS-Based EVV
Telephony EVV
Offline EVV Support

Billing & Claims

9 Features

Medicare Billing (837)
Medicaid Billing
Private Pay Invoicing

Workforce

3 Features

Onboarding Workflows
Credential / License Tracking
Mileage Tracking

Communication & Mobile

3 Features

In-App Messaging / Chat
Mobile App (Caregiver)
Offline Mobile Access

Integrations

3 Features

Open API
Payroll Vendor Integration
Clearinghouse Integration

Brightree (ResMed) Pricing

Custom Pricing

Contact Vendor

Real talk on pricing

Brightree does not publish pricing. Engagements are custom-quoted by user count, modules selected (HME/DME, Pharmacy, Home Infusion, ePrescribe, mobile delivery, IDA, etc.), and integration scope. Multi-year contracts are typical at this tier. Practical RFP questions: (1) which modules are bundled vs. separately licensed, (2) what does Intelligent Document Automation cost as an add-on (or is it bundled), (3) what does the patient-billing/collections module charge, (4) what are implementation fees and timeline, (5) what are renewal-year escalators.

What to expect

Setup & onboarding

Brightree implementations are full enterprise projects — data migration from legacy HME billing platforms, payer credentialing handoffs, inventory/delivery workflow alignment, and staff training across billing, intake, delivery, and collections. Plan for months, not weeks. Brightree offers professional services; partner integrators also work in this ecosystem.

Support & service

Brightree's reputation in HME procurement is "the incumbent" — you're buying scale, ecosystem, and ResMed parent-company stability rather than a fast-iterating challenger. Confirm in-contract: dedicated CSM, response-time SLAs, escalation paths. Reference-check with operators in your specific HME segment (CPAP, oxygen, mobility, infusion) before signing — Brightree's breadth means experiences vary by use case.

Integrations

Brightree (ResMed) connects with the following tools and platforms:

ResMed devices
clearinghouses
HME supply chain

Compliance & Security

HIPAA Compliant
SOC 2 Certified
Data Encryption (at rest)
Data Encryption (in transit)
Role-Based Access Control
Audit Trail
BAA Available
HHCAHPS Support
QAPI Tools
Medication Tracking
Wound Care Documentation
Incident Reporting
State EVV Compliance
Multi-State Licensing Support
Accreditation Support (CHAP/ACHC/JC)
Compliance Alerts

Industries Served

Care settings and agency models Brightree (ResMed) sells into.

Recent changes

2024-2025Intelligent Document Automation — AI-driven referral document intake, classification, and key-detail extraction.
ongoingContinued integration with ResMed parent-company suite (sister to MatrixCare).

Frequently Asked Questions

What is Brightree (ResMed)?: Part of ResMed. Covers home health, hospice, and DME/HME operations. Unique integration with ResMed's respiratory and sleep therapy devices. Revenue cycle management services available.
Who is Brightree (ResMed) best for?: Home Health, Hospice, DME/HME Built for medium to enterprise agencies.
How much does Brightree (ResMed) cost?: Brightree (ResMed) pricing: Custom enterprise pricing.
What does Brightree (ResMed) integrate with?: Brightree (ResMed) integrates with ResMed devices, clearinghouses, HME supply chain.
What are the main features of Brightree (ResMed)?: Key features include: Referral Management; Intake Workflow; Eligibility Verification; Authorization Tracking; Drag & Drop Scheduling; Open Shift Broadcasting.
Is Brightree (ResMed) a good tool for home care agencies?: Brightree (ResMed) holds a 3.8/5 rating on G2 based on verified user reviews. Read user reviews and compare alternatives on Carezano to evaluate fit for your agency.
What are alternatives to Brightree (ResMed)?: Top alternatives include AlayaCare, WellSky Home Health, KanTime, and more. Compare each side-by-side against Brightree (ResMed) on Carezano to find the best fit for your home care agency.

Top Brightree (ResMed) Alternatives

AlayaCare

End-to-end cloud platform with AI (Layla), route optimization, and drag-and-drop integrations.

WellSky Home Health

The most widely-used home health EMR, serving 4,500+ agencies.

KanTime

Multi-service EMR for home health, hospice, pediatric, CDS, and private duty nursing.

splose

Practice management for allied health and home care from Australia.

Sources & methodology

Editorial last reviewed: 2026-04-30

Brightree homepage — positioning, target segments (HME, DME, pharmacy, home infusion, O&P), product modules, ResMed ownership reference, Intelligent Document Automation
ResMed acquisition of Brightree (2016) — publicly reported industry transaction
Existing Carezano seed data (features, pros/cons, certifications)

Profile compiled from public sources. If anything is out of date, vendors can claim this listing.

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Authorization Tracking

Lead / CRM Tracking

Multi-Location Support

Recurring Schedule Templates

AI Caregiver-Client Matching

Route Optimization

Shift Swap / Self-Scheduling

Therapy Notes (PT/OT/ST)

Aide Care Notes / ADLs

Care Plans (Non-Medical)

Physician Orders / eSig

Medication Management

Wound Care Documentation

Incident Reporting

ICD-10 Coding

Clinical Decision Support

eMAR (Med Admin Records)

Vital Signs Tracking

State Aggregator Integrations

EVV Exception Management

Biometric EVV (voice/face)

LTC Insurance Billing

Managed Care / MCO Billing

ERA/EOB Processing (835)

Denial Management

Prior Authorization Tracking

Batch Billing

VA Billing

Credit Card / ACH Processing

Next-Day Funding

Bulk Invoice Processing

Payroll Calculation

Applicant Tracking (ATS)

In-App Training / LMS

Caregiver Satisfaction Survey

Recognition / Rewards

Caregiver Retention Dashboard

Employee Satisfaction Scoring

Caregiver Pay Transparency

Family Portal

Client Portal

Real-Time Visit Updates

Client Satisfaction Surveys

Emergency Contact Mgmt

White-Label Mobile App

QuickBooks Integration

Background Check Integration

Training Platform Integration

CRM / Marketing Built-in

EHR/Hospital Interoperability

Pharmacy / ePrescribing

Drag-and-Drop Integrations