OpenPhone

About OpenPhone

OpenPhone Features

OpenPhone Pricing

Frequently Asked Questions

What is OpenPhone?

OpenPhone is a modern, lightweight cloud business phone system built for small teams. The product covers the small-agency essentials: a shared business number, business SMS, contact records, call recording, and integrations with CRMs and helpdesks. It's positioned as the next-generation small-business phone tool — cleaner UX and faster setup than RingCentral / Vonage, with pricing that fits the very-small-agency budget. For home care agencies specifically, OpenPhone shows up most often at solo

Who is OpenPhone best for?

Small home care agencies, solo operators, and single-franchise locations needing a shared business number, SMS, and call workflow — non-PHI use cases Built for solo operators and small agencies (<25 office staff) agencies.

How much does OpenPhone cost?

OpenPhone pricing: Plans typically ~$15–$25/user/month. Annual pricing discounted. Verify current pricing and BAA availability at openphone.com.

What are the main features of OpenPhone?

Key features include: Shared Business Phone Number; Business SMS / MMS; Call Recording + Voicemail Transcription; Auto-Attendant; CRM / Helpdesk Integrations; Mobile + Desktop Apps.

What are alternatives to OpenPhone?

Top alternatives include Hospice Tools, Home Health Notify, Curogram, and more. Compare each side-by-side against OpenPhone on Carezano to find the best fit for your home care agency.

Top OpenPhone Alternatives

Hospice Tools

Hospice-only EMR — narrow focus, lower complexity than multi-line platforms

Home Health Notify

Notification + communication for home health agencies — automated patient alerts, care-coordination messaging, and staff on-call routing

Curogram

HIPAA-compliant patient texting + telehealth all-in-one — SMS, video, scheduling, e-forms, payments, reviews

OhMD

HIPAA-compliant patient texting + team messaging — replaces phone tag with two-way SMS at scale